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Customer Reviews for Defiant Castle Satin Nickel Electronic Single Cylinder Keypad Deadbolt

Internet #313123224

Model #32GC1X2D01AA

Store SKU #1005350318

  • Backed by a 1-year electronics warranty
  • Can be re-keyed to match an existing KW1 key
  • Fits doors between 1-3/8 in. thick to 1-3/4 in. thick

Customer Reviews

  • 4.4
    out of 430 reviews
  • 77% recommend this product
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Showing 1-30 of 430 reviews
It was easy to install and works well....
It was easy to install and works well.
by
Response from Defiant Door LockApr 28, 2022
Thank you for your review and thank you for choosing Defiant.
  • Verified Purchase
very convenient to install and use...
very convenient to install and use
by
Response from Defiant Door LockApr 28, 2022
Thank you for your review and thank you for choosing Defiant.
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Worth the price
Works great and easy to install, add and delete multiple codes.
by
Response from Defiant Door LockApr 21, 2022
Thank you for your review, and thank you for choosing Defiant.
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
When you buy a lock do not buy this brand
The wiring inside the defiant is real small I bought two and both broke but Home Depot did take them back
by
Response from Defiant Door LockApr 21, 2022
Hi Mowman,

We are sorry to hear about this. Thank you for taking the time to post your feedback on this item. We will gladly relay your thoughts on this product to our product development team for further improvement.
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Stopped working 3 months after Warranty expired
Stopped working after only having the lock for 1 year and 3 months. Warranty is only for 1 year.
by
Response from Defiant Door LockApr 18, 2022
Hi MinPa,

Please contact our customer service team at 1-877-663-5625 (Monday - Friday; 8:30 am - 5:30 pm EST.) We can usually assist you to resolve the issue quickly.

Thank you for your review.
    by
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Very simple installation and setup. Bought two and they even...
    Very simple installation and setup. Bought two and they even re-keyed so they match.
    by
    Response from Defiant Door LockApr 6, 2022
    Thank you for your review and thank you for choosing Defiant.
    • Verified Purchase
    I had to return it because it was defective....
    I had to return it because it was defective.
    by
    Response from Defiant Door LockApr 6, 2022
    We are very sorry to hear about this problem with our lock. If you have any questions or concerns feel free to give us a call at 877-663-5625 and our customer service team would be happy to help. We are open Monday through Friday, 8:30AM to 5:30PM EST.
    • Verified Purchase
    Works very good Am using it on a backdoor and...
    Works very good Am using it on a backdoor and code works perfecrly
    by
    Response from Defiant Door LockApr 6, 2022
    Thank you for your review and thank you for choosing Defiant.
    • Verified Purchase
    by
    • Verified Purchase
    I love this keypad. I have two the other one...
    I love this keypad. I have two the other one has the key buttons so the lock button gets hit sometimes while the door is open. I may need to swap it out for another like this one.
    by
    Response from Defiant Door LockMar 22, 2022
    Thank you for your review, and thank you for choosing Defiant.
    • Verified Purchase
    by
    • Verified Purchase
    Excellent Value, easy to install.
    Easy installation, great looking, great value, works perfectly!
    by
    Response from Defiant Door LockMar 9, 2022
    Thank you for your review and thank you for choosing Defiant.
    • Verified Purchase
    Easy to set up. Watch the videos. very helpful. Only...
    Easy to set up. Watch the videos. very helpful. Only complaint was packaging was EXTREMELY difficult to open. the screws holding the knobs to the packaging were so tight i needed pliers to turn them after ripping the cardboard between the inner and outer knobs. A drill with a screwdriver attachment would have helped
    by
    Response from Defiant Door LockMar 9, 2022
    Thank you for your review and thank you for choosing Defiant.
    • Verified Purchase
    Love it. Easy to install, looks great...
    Love it. Easy to install, looks great
    by
    Response from Defiant Door LockMar 9, 2022
    Thank you for your review and thank you for choosing Defiant.
    • Verified Purchase
    by
    • Verified Purchase
    Very good and easy to assemble with the help of...
    Very good and easy to assemble with the help of YouTube
    by
    Response from Defiant Door LockMar 3, 2022
    Thank you for your review and thank you for choosing Defiant.
    • Verified Purchase
    by
    • Verified Purchase
    Lock core size wrong language, return
    Too short can not installed Lock core size wrong language, return
    by
    Response from Defiant Door LockFeb 21, 2022
    We are very sorry to hear about this problem with our lock. If you have any questions or concerns feel free to give us a call at 877-663-5625 and our customer service team would be happy to help. We are open Monday through Friday, 8:30AM to 5:30PM EST.
      • Recommended
      by
      • Verified Purchase
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      Response from Defiant Door LockFeb 9, 2022
      Thank you for your review and thank you for choosing Defiant.
        Showing 1-30 of 430 reviews

        Frequently Bought Together

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        Price:
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        Features

        Adjustable Backset, Alarm, Automatic Relocking, Backlit, Delay Timer, Easy Installation, Fail-Safe, Indicator Light(s), LED Backlight, Low Battery Indicator Light

        Adjustable Backset, Alarm, Automatic Relocking, Backlit, Combination, Delay Timer, Easy Installation, Hub Included, Indicator Light(s), LED Backlight, Low Battery Indicator Light, Rekeyable

        Adjustable Backset, Alarm, Automatic Relocking, Backlit, Combination, Delay Timer, Easy Installation, Hub Included, Indicator Light(s), LED Backlight, Low Battery Indicator Light, Rekeyable

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        Lock Type

        Deadbolt

        Deadbolt

        Deadbolt

        Deadbolt

        Security/ANSI Grade

        ANSI Grade 3 (Good)

        ANSI Grade 3 (Good)

        ANSI Grade 3 (Good)

        ANSI Grade 3 (Good)

        Deadbolt Type

        Single Cylinder Deadbolt

        Single Cylinder Deadbolt

        Single Cylinder Deadbolt

        Single Cylinder Deadbolt

        Finish Family

        Satin Nickel

        Matte Black

        Satin Nickel

        Satin Nickel