We are sorry to hear about your experience with Vigoro All-purpose Garden Soil and appreciate your feedback.
While small pieces of bark and twigs are intentional components of our growing media including potting soil, garden soil, lawn soil, and topsoil, you should not find large pieces of wood or bark. Most of our soils especially potting mixes and garden soils are made of composted forest products and contain very little if any actual soil. Composted forest products provide high organic content and nutrients without the concern for soil compaction. The coarser material allows for air to reach the roots of the plant which improves plant performance. This soil is for outdoor in-ground use only. Do not use outdoor soils/mixes such as this one in containers (a Topsy Turvy is considered a container). These types of soils are too dense for container plants and may suffocate plant roots.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please call 877-220-3089 for assistance.